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Fifa 20 Fut Champions Win did not count!

by kenju
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Fifa 20 Fut Champions Win did not count!

★★ Newbie

Ok so I was on rhe phone with ea support 5 mins ago and Amanda just said there is nothing she can do  I was leading the fut champions match 1-0 opponent didnt even touch the ball properly and did rage quit in first half after that guess what nothing happened! it was like the match didnt even played ! my amount of matches were the same and i created a case from ea support and they called me and Supportrt named Amanda hold the phone and couple of minutes later she said there is nothing she could do about it. so BASICALLY WHENEVER YOU RE LOSING A MATCH YOU CAN JUST QUIT AND IT LL NOT COUNT AS LOSS! why people are playing then? I demand my win asap!

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Re: Fifa 20 Fut Champions Win did not count!

Community Manager

It sounds like you may be having issues with your connection @kenju. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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