Fashion Gems for last week contest not received [ Edited ]

[Here4Snacks]

What did you do ???!!! Never had this bug but today I missed out completely, never got the new announcement that the new sticker week started just my tally from last week (which was well over 20stickers per theme per sim) was wiped and now the new tally has started.

Those who missed out, did you need to do anything to get your gems? (If so what) Or is this a lost cause?

I don’t want to open a case because the last time I reported missing items I was told that customer service can only replace simoleons or refund simcash.

I know you guys are working on the seasons patch (because of those bugs) but you need to focus on this app, there is just too many gamebreakers now. 

ID: 1003133057821

[EA_Mai · Accepted solution]

Hi everyone,

As many of you have confirmed (thanks!) this should be fixed now. If any of you didn't get your rewards for last week, please, let us know!

Thanks for your patience while the team worked on this!,
-Mai

[iiAlchemist777]

This just happened to me today, I don't even get the messages for the new contests anymore and this morning I tried giving other Sims stickers but it just said "There is no sticker contest" or something like that.

[whackywhippet234]

I think the bug happened again. Do we have to get on at a certain time to receive
the fashion gems?

[whackywhippet234]

I got this message 

[rmw8855]

@whackywhippet234  I haven't even gotten that yet.  I have the new stickers available to use, but I haven't gotten the notice yet or the fashion gems.  They usually show up for me about 2 hours ago so I'm getting a little concerned that the bug has returned.  I've been told in the past that it can take a couple of days, but I don't know.

[terogamusaudiHaz]

I also haven’t received mine yet @whackywhippet234. I hope we’ll get them soon 😥

[whackywhippet234]

I hope not. My sim had 11, 10 and 13 stickers and i need those 9 and what ever the amount is for getting 5 stickers in one category 

[whackywhippet234]

Same. Im trying to get sims cash and now that u get it by geting Izzy outfits.... I need all the fashion gems I can get

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@terogamusaudiHaz wrote:

I also haven’t received mine yet @whackywhippet234. I hope we’ll get them soon 😥

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[KodamaTreeSpirit]

I haven't received my gems either yet...

[themummyof4]

I've had it very late before, so I'm not panicking yet, lol. I once had it wednesday night!!