False ban

[QuarantinedLoli]

• So i logged to my apex account and it just got banned for no reason... I'm not cheating or anything related to that.. And i would never spent a money to buy cheats. So how to get my account back? 

[Zeelmaekers · Accepted solution]

Hey @QuarantinedLoli !

Welcome to Answer HQ! 
You should have received an e-mail regarding the ban.

Unfortunately, we cannot help with account bans on AHQ.

If you feel your account was flagged as a false positive, you best reach out to the Terms of Service team.

Click here to reach out to the Terms of Service team.

They try to reply within 5 business days but it could take a bit longer due to the increased safety measures being put in place.
Just keep an eye on your mailbox and also check your spam and promotion folders as sometimes these emails can get routed over there.

[Zeelmaekers · Accepted solution]

Hey @QuarantinedLoli !

Welcome to Answer HQ! 
You should have received an e-mail regarding the ban.

Unfortunately, we cannot help with account bans on AHQ.

If you feel your account was flagged as a false positive, you best reach out to the Terms of Service team.

Click here to reach out to the Terms of Service team.

They try to reply within 5 business days but it could take a bit longer due to the increased safety measures being put in place.
Just keep an eye on your mailbox and also check your spam and promotion folders as sometimes these emails can get routed over there.