September 2020
Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When I open the app I can’t receive the new terms agreement and won’t let me play anything.
What happens when the bug occurs? Unable to play the game
What do you expect to see? It fixed so I can play.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Anything online
What time did you see the bug? (HH:MM AM/PM) 6 pm central
What is your time zone? CST - GMT - 6:00
What is your gamertag/PSN ID? Jerry1330
PS4 Crash Reporting: Please copy the text you put in the crash report here. When I open the app I can’t receive the new terms agreement and won’t let me play anything.
EASHL issues? Please insert your Club Region. Central
What is your game language? English
Photo of what it’s doing
Solved! Go to Solution.
September 2020
Hi there, @jallison30.
I'd like you to try restoring the licenses with the steps here. Also, please rebuild the database with these instructions. Let me know how it goes. Thanks!
September 2020
Hi there, @jallison30.
I'd like you to try restoring the licenses with the steps here. Also, please rebuild the database with these instructions. Let me know how it goes. Thanks!