Re: Failed to connect to the game session

by primokimbelle
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Original Post

Accepted Solution

Failed to connect to the game session

[ Edited ]
★★ Apprentice

When I try to play a multiplayer game I see during 15-30 sec windows with message "Found the best match" and the "Failed to connect to the game session"

Region Europe

Servers seems like online, but ... WTF?

Fix the game or close the project. Anyway, the game is almost always buggy.

And why, for example, the steam has no such problems?

Message 1 of 13 (2,193 Views)

Accepted Solution

Re: Failed to connect to the game session

Community Manager

Hey all,

We're attempting to gather some information around this here. Please visit this post if you've been experiencing connectivity issues within the last few days. Thank you!

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Message 12 of 13 (2,133 Views)

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Re: Failed to connect to the game session

★★★★★ Apprentice

I have the exact same problem. It happens with Mixed Mode, Turf Takeover and the Mystery Portal, the rest is fine. It should really be fixed, it annoys me.

Message 2 of 13 (2,172 Views)

Re: Failed to connect to the game session

Community Manager

Hi, thank you for the posts. This has been fixed for a while now, sorry for any frustration caused. 

Please let us know if you encounter any further issues. 

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Message 3 of 13 (2,106 Views)

Re: Failed to connect to the game session

★★★ Newbie

Having this exact problem with my Xbox 1 plants vs zombies warfare 2... it's annoying please fix.

Message 4 of 13 (1,948 Views)

Re: Failed to connect to the game session

★★★ Apprentice

Same Problem.  I couldn't get into any of the regular game modes, but the Town Hall game connected fine.   WTF?

Message 5 of 13 (1,935 Views)

Re: Failed to connect to the game session

★★★ Newbie

Still having this issue. It’s not fixed!! Day two..

Message 6 of 13 (1,866 Views)

Re: Failed to connect to the game session

★★★ Apprentice

Has a new ticket been raised for this? This post is originally from December, I've not  been able to play since yesterday, my mailbox is not opening either 

Message 7 of 13 (1,840 Views)

Re: Failed to connect to the game session

★ Novice

I'm having this issue on Xbox One. It's going on day 3 for me. I can play the event but nothing through my backyard multiplayer portal. Just a failed to connect message no matter what I try. As a side note my mailbox doesn't work either, only getting 'no news is good news right'.

Message 8 of 13 (1,820 Views)

Re: Failed to connect to the game session

★★★ Apprentice

Same for me! 

Message 9 of 13 (1,797 Views)

Re: Failed to connect to the game session

★ Novice

same here been having this for 2 days now. I cant play turf takeover or team vanquish

Message 10 of 13 (1,785 Views)