Facebook account

[SacredLion793]

I have been playing this game for years and nothing has gone wrong, but now all of the sudden my Facebook account doesn't seem to be working. Everytime I try logging in it says error and that there is no linked account for my profile so I don't know what to do to access my team that I have been playing with a lot this season, any recommendations?

[EA_Mako]

Hey @SacredLion793,

Which game are you playing where you're running into this issue?

[SacredLion793]

@EA_Mako It's NBA live mobile

[EA_Mako]

Thanks, @SacredLion793.

Can you try going through the steps below, just depending on your phone OS?

Android: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/ 

iOS: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps 

Let us know if there's any change after that, or if this is something you're still seeing.

[SacredLion793]

@EA_Mako After clicking on the link where do I go?