Hey @EA_Cade I’m having this exact same issue. I started playing FUT19 in Aug 2019, everything worked fine. When I started FUT20 for the first time, nothing was carried over.
Happy to provide further details on my account please would you let me know how to send them over.
@EA_Cade thanks trying to address this. Just got off chat with EA Advisor (before finding this) and was told nothing could be done. I play a lot FIFA 11-18, not much 19......and now team is gone. Frustrating, but at least it has been addressed there is no solution. Not sure if my points transferred over or not as someone else mentioned. Just wanted to thank you for responding to people's concerns.
August - last edited August
I just bought FIFA 20 and wanna play FUT, by my old team from 2017 not appear in game. Sad
a week ago
I also have this issue. I got FIFA 20 over EA Play and have been playing it, but then saw FIFA 21 was 55% off after which I bought it. But my account didn’t transfer over even though I have a decent FUT team, over 100k coins, and around 90 or so games played.