October 2018
Played some games today - one or two games out of 10 were completely fine, but most games I could control the players for only for a moment here or there. When the players are uncontrollable, you can still pass or shoot and it even goes to the direction you set it in, however there is 5 or more seconds of a delay. In some matches the game gets smooth for a couple of seconds when the game is reset after the ball leaves the pitch.
I think it would be really weird if there was a controller issue which doesn't occur anywhere else and which randomly goes on and off AND an insane delay on top of that. Seems to me like a connection issue.
October 2018
Hi, I've the same issue too!!! I thought it was an hack, because the game is trying to kick me out due to inactivity.
I made a video
https://www.youtube.com/watch?v=Ltx-7J5c2iI
This is very annoying I lost a lot of games with Cristiano Ronaldo on loan and I would like to have it back, how can I do that?
I tried to report a bug but no one replied
October 2018
October 2018
October 2018 - last edited October 2018
At this moment we're still gathering info and trying to nail down a cause, and I don't have specific confirmed info, sorry.
I suspect this issue is related to the fifa config tool, the pop-up box that you get before you start the game proper. If someone could try disabling this then testing again, we'll either be able to discount this as a potential factor, or we'll have at least a temporary workaround.
I'd appreciate if someone affected by this issue could try the following steps.
1: Start the game as normal.
2: From the main menu alt/tab to your desktop.
3: Close the fifa config panel.
4: Return to your game and see if it has any effect on the control issue.
Thank you.
October 2018
October 2018
Ok I will try to play with the fifa control panel closed and see if that will happen again. In the meantime some more info
I didn't record every time it happend, but the one I made the video was
Monday, 1 October 2018, 10:55:12 AM (AEST) I was playing from Sydney.
The matches before everything was normal.
I hope that will help
October 2018 - last edited October 2018
@Gladiatorev2 Ok, thank you for trying. Discounting potential sources of an issue really does help.
Can you add your msinfo to a case and link me the number?
https://help.ea.com/en-us/help/pc/how-to-find-and-attach-your-msinfo/
@SR88X Thank you. Unfortunately the video you posted was blocked in my region due to a music claim, can you try uploading it again muted?
October 2018
Guys I probably solved the issue, I played about 7 or 8 games in a row now without the bug, here's what I did:
Open the Fifa config and go to the Game settings, set the Frame rate to Lock to 60fps (I had it unlimited before) and the DirectX to 12 (had 11 before).
I have no idea why would it make any difference, but since then I could actually play without the bug.