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FUT Club - Established date changed

by vKieranC
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Original Post

FUT Club - Established date changed

[ Edited ]
★★ Newbie

I have just gone on to play FUT 20 on EA Access and noticed by club name and EST have all been reset. It should of been the same as before which was September 2017.

This also means I havn't recieved any loyalty packs atall and this is after I've pre ordered the ultimate edition and payed for EA Access

Message 12 of 151 (2,324 Views)

Didn't receive loyalty rewards - should got maximum for playing the last 3 vers.

★★ Novice

Product: FIFA 20
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Paditionator
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Objectives
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09.18.2019
What time did you see the bug? (HH:MM AM/PM) 11:00 PM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I logged in into the web app and didn't receive my loyalty rewards
What happens when the bug occurs? I didn't receive my loyalty rewards. But actually i should geht the maximum loyalty reward, because I'm playing FUT for more than 3 years
What should be happening instead? I should get the maximum loyalty reward, so I would be rewarded, because I am a longterm customer. So thats why i should get them - you know my gamertag. Add them to my account because the problem occured because of EA, it's not my fault and YOU have to solve it!

Message 1 of 151 (1,148 Views)

No Loyalty Packs awarded, Established Date Wiped.

★★★ Novice

Product: FIFA 20
Platform:PC
What is your gamertag/PSN ID?
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/19/2019
What time did you see the bug? (HH:MM AM/PM) 23:30
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? It is random certain people have had same issues as me over the internet (reddit in special)
What happens when the bug occurs? The established date got reset, had to set up a new club, did not get loyalty packs.
What should be happening instead? Est. Date should've carried over, should've received loyalty packs and kept the club name.

For reference I have played over 100 games on FIFA 19 and the customer service rep said my account is in good standing and this is a bug that has been brought forward by many others on chat and should be fixed fairly soon and asked me to file a bug report for the same. Hope this issue is taken care of and we can get our loyalty packs and Club Est. dates back.

Message 2 of 151 (2,322 Views)

UT created new team and not allowing me to use my Old FUT Club

★★★ Novice

when I started early access it created a new club and can’t use my old club which I had since 2013 ? Any ideas as I didn’t want to add FP points to this team if my old one shows back up

Message 3 of 151 (1,137 Views)

When I started Ultimate Team FIFA 20 Early Access, it reset my Est 2010 to 2019

★★★ Novice

Product: FIFA 20
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? LordOscar95
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 19/19/2019
What time did you see the bug? (HH:MM AM/PM) 06:00 PM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Have a club since before FIFA 20 (aka established before Sep 2019) 2. Start Ultimate Team
What happens when the bug occurs? When I started up Ultimate Team for the first time on FIFA 20, it completely wiped my previous club (that I've had since 2010, where I could see all my previous elevens from all years of FUT I've played). It now says EST Sep 2019 instead of EST Jul 2010, meaning about 10 years of my Ultimate Team history have been wiped.
What should be happening instead? Instead I should continue my journey with Lord Hotspur EST 2010, instead of having a newly created Croydon Rangers team with no emotional attachment.

When I started up Ultimate Team for the first time on FIFA 20, it completely wiped my previous club (that I've had since 2010, where I could see all my previous elevens from all years of FUT I've played). It now says EST Sep 2019 instead of EST Jul 2010, meaning about 10 years of my Ultimate Team history have been wiped.

Message 4 of 151 (2,450 Views)

Re: No Loyalty Packs awarded, Established Date Wiped.

★★★ Novice

Happened to me aswell, been playing since 2010 so it's a real bummer that it's gone. Happened to me on Xbox One

Message 5 of 151 (2,310 Views)

I had EST. 2014 since fifa 15, now I have EST. 2019 and stack with bad club name

★★★ Novice

I am a bit Upset

Playing Fifa since 2014, So under the team name was EST. 2014 

in fifa 2019 still it does.

I logged in  FIFA 20 trial and now it said EST.2019 , so I thought smth went wrong. As even changing name as task, did nothing.

I deleted the club. In hopes to get my old name and year. As outside FUT I still have lvl 75. 

 

 

So as I did first task with club name change. Now I realised that I also will be stack with bad team name as I cant change.

I never used name change item from catalogues. And I dont see one in this FIFA 20, plus WHY it say EST. 2019 ????????

 

So I dont see how you expect me to pay for full game... if this is waiting for me there. ??

An Awful club name and nothing personal.

 

Message 6 of 151 (2,297 Views)

Re: No Loyalty Packs awarded, Established Date Wiped.

★★ Novice

Also happened to me on Xbox. FIFA 19 showing me as FUT Founder.

Message 7 of 151 (2,283 Views)

Re: When I started Ultimate Team FIFA 20 Early Access, it reset my Est 2010 to 2

★★★ Novice

Suffering the same issue on PC. Frown

Message 8 of 151 (2,413 Views)

Re: When I started Ultimate Team FIFA 20 Early Access, it reset my Est 2010 to 2

★★★ Novice

Same here... I saw EST. 2019 should be EST. 2014 and thought something didnt connect....... so deleted club. whic lead me to be stack with also new club name. 

As I cant change it. I never used items from catalogue. So my name, my club gone ? And thats what waiting me in fifa 20 ?? for Full Price.

by the way fifa 19 have my name UNITED 086 EST.2014

 

 

 

Message 9 of 151 (2,410 Views)
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