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Re: FIFA NOT OPENING

by KachoSpatiqta
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FIFA NOT OPENING

★★ Novice

Product: FIFA 19
Platform:PC
What is your gamertag/PSN ID? nuno19costax
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/25/2018
What time did you see the bug? (HH:MM AM/PM) 15:00
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? FIFA NOT OPENING
What happens when the bug occurs? IT LOADS CLOUD DATA AND NOTHING MORE
What should be happening instead? OPEN

My FIFA 19 doesn´t open. I tried many things , I even chated with EA helpers and did all they said and nothing. I click to start and the launcher won´t open. I need help!

 

Message 1 of 10 (323 Views)
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Re: FIFA NOT OPENING

★ Novice

Fifa 19 doesn't open at my PC too. Appears a message: " Error   There is a problem with your game's setup . Please reinstall your game ". I reinstalled the game but it doesn't open again . Please HELP ME ;(((((((((((((( .

 

Message 2 of 10 (257 Views)
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Re: FIFA NOT OPENING

Community Manager

Hey @KachoSpatiqta can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

The more info I have the better I can help.

Darko

Message 3 of 10 (241 Views)
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Re: FIFA NOT OPENING

[ Edited ]
★ Novice

Sorry no . My compute is on WINDOWS 10 . Are you know how to repair fifa 19 .

 

Message 4 of 10 (196 Views)
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Re: FIFA NOT OPENING

Community Manager

Hey @KachoSpatiqta can you grab me a DxDiag by following the steps in the link I posted above?


Darko

Message 5 of 10 (178 Views)
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Re: FIFA NOT OPENING

★ Novice

Sorry no . Write me what information you need .

 

Message 6 of 10 (159 Views)
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Re: FIFA NOT OPENING

Community Manager

Hey @KachoSpatiqta you can grab a DxDiag by following the steps in this link: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Once you have that you can share it here and I'll take a look at your system.

 

Darko

Message 7 of 10 (154 Views)
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Re: FIFA NOT OPENING

★ Novice

NO !!!!!!!!      Give me FIFA 20 free   or give me back the money

Message 8 of 10 (116 Views)
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Re: FIFA NOT OPENING

Community Manager

Hey @KachoSpatiqta if you want to get the issue sorted then please grab a DxDiag so that I can take a look at your system. The more info I have the better I can help.


Darko

Message 9 of 10 (112 Views)
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Re: FIFA NOT OPENING

★★ Novice

 Hi i have iOS device and problem with this event (season)... Dont open my game....🙁
My email address :
[edit: email address removed]
Plz help me 

Message 10 of 10 (98 Views)
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