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FIFA 21 - PC - Crashes above min requirements

by EA_Roger
Reply

Original Post

Re: FIFA 21 - PC - Crashes above min requirements

[ Edited ]
★ Apprentice

Troubleshooting steps completed: Yes.

 

ID: mmbehan

Version: Ultimate Edition, Origin PlayPro

 

DxDiag: Attached

Error ID: 125f189b40140f84


Product: FIFA 21 Ultimate Edition
Platform:PC
Please specify your platform model. PC, Intel Core i5 8600K, MSI Z370 Gaming Pro Carbon AC, Samsung SSD 970 Evo Plus 1TB
AMD or Nvidia Model Number MSI NVidia GeForce GTX 1070
Enter RAM memory size in GB 16GB DDR4-3200
What is your gamertag/PSN ID? mmbehan
Which mode has this happened in? Launcher
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open Origin, click Play, Click Play. Wait 2-4 seconds. FIFA 21 launch screen closes.
What happens when the bug occurs? FIFA 21 crashes without fully starting
What should be happening instead? FIFA 21 should run.


Note: crash dump only - no event logs generated
Note: Cannot attach crashdump files in this bug report.

Message 11 of 180 (1,260 Views)

Re: FIFA 21 - PC - Crashes above min requirements

★★★ Novice

Y

JohnnyA9389

Standard

I don't get an Origin Error Report. The opens the main FIFA 21 load screen then disappears/crashes

 

Specs:

Operating System Microsoft Windows 10 Pro (64-bit)
Memory 16 GB
Processor Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz
Video Cards NVIDIA GeForce RTX 2060 SUPER

Hard Disk WDC WD10EZEX-07WN4A0 (1.0 TB)

Message 12 of 180 (1,201 Views)

Re: FIFA 21 - PC - Crashes above min requirements

★★★★ Novice

@EA_Roger 

-Troubleshooting steps completed: Yes.

-ID: V1RT47
-Version: Standard

-DxDiag: Attached
-Error ID: 12621d1510144da7

 

Message 13 of 180 (1,198 Views)

Re: FIFA 21 - PC - Crashes above min requirements

[ Edited ]
★★ Novice

Yes

The_Darkon

Ultimate

 

Windows 10 Home 64 bits

Intel Pentium G3260

8 GB RAM

AMD Radeon R7 250 Series

 

Black Screen problem

Message 14 of 180 (1,168 Views)

Re: FIFA 21 - PC - Crashes above min requirements

[ Edited ]
★★★ Newbie

-Yes

-Dsfuti

-Standard

-1262324410144fe0

 

You should note that I have two graphics cards

Message 15 of 180 (1,130 Views)

Re: FIFA 21 - PC - Crashes above min requirements

★★★★★ Apprentice

-Yes

-Leaderr2

-Standart

-126253c7101452a0

Message 16 of 180 (1,097 Views)

Re: FIFA 21 - PC - Crashes above min requirements

★ Novice

YES

marxirnet_001

Standard

12628b2b4000307b

Message 17 of 180 (1,053 Views)

Re: FIFA 21 - PC - Crashes above min requirements

★★★ Newbie
@johnnya9389 Is it working now?...I have had the same issue since yesterday after it released. Closes after few seconds. Can you please tell me the solution if its okay now.
Thanks
Message 18 of 180 (1,040 Views)

Re: FIFA 21 - PC - Crashes above min requirements

★★★ Novice

- Yes

 

- 1huntsman

 

- Standard

 

- No error message but when I try and play a match, doesn't matter which of the game modes it is, the pre-game activity starts and the entire game freezes and sometimes I just get a black screen and it stays that way and the only way to get out is to restart my laptop. It was working fine yesterday and then this morning it started doing this

Message 19 of 180 (1,006 Views)

Re: FIFA 21 - PC - Crashes above min requirements

★★★ Novice

*Update*

I just tried it again and now the game doesn't even launch

 

I have already uninstalled the game multiple times... I just want to play FIFA!!!

Message 20 of 180 (1,001 Views)
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