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FIFA 20 PC, online rivals lag

by cutepoison7
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FIFA 20 PC, online rivals lag

★★ Novice

Hi, Ive been.experiencing lag only durng online mode, within ultimate team in rivals for instance, is there any solution? Ive Lost all games in online modes, also Lost 1 fut draft token, only playing squad battles for now, i'm using it in PC, GTX 1660 ti

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Re: FIFA 20 PC, online rivals lag

Community Manager
@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

If those steps don't resolve the issue please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
-EA Cade

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Re: FIFA 20 PC, online rivals lag

★★ Novice

here´s the data

Message 3 of 10 (2,080 Views)
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Re: FIFA 20 PC, online rivals lag

★★ Novice
@cutepoison7 Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.1.254 1 1ms 39ms 0% 103 / 104 1ms / 571ms
dsl-servicio-l200.uninet.net.mx 200.38.193.226 2 3ms 62ms 0% 103 / 104 2ms / 1007ms
bb-la-onewilshire-16-be4.uninet.n201.125.72.46 3 47ms 108ms 0% 103 / 103 44ms / 1004ms
las-b3-link.telia.net 62.115.11.13 4 45ms 106ms 4% 98 / 103 43ms / 1003ms
las-b21-link.telia.net 62.115.136.46 5 54ms 105ms 5% 97 / 103 43ms / 1003ms
* Unknown Host * 0.0.0.0 6 0ms
* Unknown Host * 0.0.0.0 7 0ms
* Unknown Host * 4.79.23.202 8 105ms 117ms 0% 102 / 103 102ms / 1268ms
* Unknown Host * 159.153.92.10 9 110ms 106ms 2% 100 / 103 102ms / 118ms
* Unknown Host * 159.153.92.78 10 105ms 109ms 0% 103 / 103 102ms / 406ms
bfbc2-ps3.gos.ea.com 159.153.64.173 11 102ms 104ms 0% 102 / 103 101ms / 126ms
Message 4 of 10 (2,076 Views)
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Re: FIFA 20 PC, online rivals lag

Community Manager
@cutepoison7 You're going to need to get those ping times under control, ideally you don't want to be over 60ms on any hop. You're also looking at packet loss on 3 hops which is going to impact your play experience as that data is getting lost.

Are you playing on WiFi? You can usually resolve all of these issues just by plugging in an ethernet cable.
-EA Cade

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Message 5 of 10 (2,050 Views)
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Re: FIFA 20 PC, online rivals lag

[ Edited ]
★ Novice

Hello,

 

I'm experiencing a lot of freezes of about 1 or 2 seconds during online play (seasons). Here's my log (easo.ea.com):

 

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
home 192.168.1.1 1 1ms 1ms 5% 17 / 18 0ms / 5ms
1-160-201-31.ftth.glasoperator.nl31.201.160.1 2 7ms 6ms 0% 18 / 18 4ms / 8ms
* Unknown Host * 10.10.80.98 3 7ms 100% 0 / 18
ae24-xcr1.amt.cw.net 195.89.97.129 4 10ms 7ms 61% 7 / 18 5ms / 10ms
ae41-xcr1.att.cw.net 195.2.2.190 5 7ms 14ms 5% 17 / 18 6ms / 134ms
er1.ams1.nl.above.net 80.249.208.122 6 25ms 14ms 5% 17 / 18 7ms / 39ms
ae3.cs1.ams10.nl.eth.zayo.com 64.125.31.104 7 89ms 100% 0 / 17
ae4.cs1.cdg12.fr.eth.zayo.com 64.125.31.60 8 88ms 100% 0 / 17
ae0.cs1.cdg11.fr.eth.zayo.com 64.125.29.85 9 91ms 100% 0 / 17
ae6.cs2.dca2.us.eth.zayo.com 64.125.27.2 10 124ms 100% 0 / 17
ae27.cr2.dca2.us.zip.zayo.com 64.125.30.249 11 88ms 89ms 5% 16 / 17 88ms / 97ms
ae1.er2.iad10.us.zip.zayo.com 64.125.20.122 12 88ms 98ms 0% 17 / 17 87ms / 234ms
64.125.199.190.t00673-02.above.ne64.125.199.190 13 89ms 89ms 0% 17 / 17 88ms / 97ms
* Unknown Host * 159.153.92.98 14 88ms 90ms 5% 16 / 17 88ms / 94ms
* Unknown Host * 159.153.92.78 15 89ms 98ms 0% 17 / 17 88ms / 234ms
dragonage.gos.ea.com 159.153.64.173 16 87ms 89ms 5% 16 / 17 87ms / 93ms

 

Do you have any recommendations? I'm using wifi, but I don't think that's the problem to be honest.

 

Using PC | Directx 11 | Windows 10. Fluid gameplay offline.

 

Kind regards,

 

D

Message 6 of 10 (1,988 Views)
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Re: FIFA 20 PC, online rivals lag

Community Manager
@dpanummer3 Heya, that's called speed up lag and it's caused by packet loss. In your UO Trace you can see the % loss column, those need to be at 0 or 100 ONLY, anything else indicates a problem.

Are you playing on WiFi? That's usually the cause.
-EA Cade

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Message 7 of 10 (1,953 Views)
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Re: FIFA 20 PC, online rivals lag

★★★ Newbie

Hi,

 

I have attached the connection test data along with this. Can you please give me some feedback regarding this?

 

Thanks.

Message 8 of 10 (871 Views)
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Re: FIFA 20 PC, online rivals lag

Community Manager
Hi @sidrrajput,

Where are you located? You get some pretty high ping times but if you're crossing an ocean for this test it's to be expected.
-EA Cade

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Re: FIFA 20 PC, online rivals lag

★ Novice
@EA_Cade Can be solved if EA add more servers for the players that need to cross the ocean.. Can't get better then 84 ping here in the caribbean.. thats sad
Message 10 of 10 (414 Views)
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