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FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

by Chroacle
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FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★★★★ Novice

Hi,

In the same condition since 17 & 18 and now 19. I'm on Origin or PC and can't play with friends. They get my invitations and I get theirs but than there always comes the message "The connection to your opponent has been lost or the opponent left the match."

Can anyone help me? Any idea what I should do?

However, co-op mode is working 100% fine with my friend and no problem at all.

 

Note: https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

I did all the troubleshooting and still same, its not working.

Any solution?

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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★★★★ Novice

Yes that's true. @EA_Darko shouldn't blame the connection constantly.

My problem is solved. here's my tips and let me share the solution.

 

First, check your IP. your IP should be stactic not dynamic.

and then, go to your router and do port fowarding.

It works for me, and your opponent in online friendlies should do that too.

 

TCP or UDP Port FIFA

PORT GAMES

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Message 13 of 25 (29,542 Views)

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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

Community Manager
Can you check what NAT type you have and let me know?

Also can you share your UO Trace with us so that we can take a look at it.
Message 2 of 25 (21,065 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★ Novice

Hi, I’m having the same issue. Im using NAT Type 2. Not sure what a UO Trace is. 

 

I had this same issue on FIFA 18. 

Message 3 of 25 (21,045 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★★★★ Novice

My NAT Type is 2.

here's the UO Trace that you ask.

please kindly check the Uo Trace attached.

Message 4 of 25 (20,959 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★★ Newbie
Same problem here I'm Nat type 2 and my friends have the same Nat type as well
Message 5 of 25 (20,951 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

[ Edited ]
Community Manager

@Chroacle Your UO Trace isn't great, it highlights a number of issues and you have incredibly high ping times with a ping of 705ms on your first hop. You then have pings as high as 563ms and 925ms throughout. You also have packet loss of 1% on a hop, not the end of the world but when you combine that with your Ping best/worst and ping you are in trouble. A Ping best.worst of 100ms or more points to issues and on your first hop you have a difference of 705ms and then you have hops with a difference of 575ms, 363ms, 681ms and so on. You are going to need to follow this troubleshooting and if the issues continues show your UO Trace to your ISP: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Message 6 of 25 (20,916 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★★★★ Novice

I think it's not about my connection. I attach the UO Trace once again with new result. Let me know your analysis.

Because, the other mode is fine such Coop, Ultimate Team including division rival, pro, etc. However, online friendlies is always not working since fifa 2017 and 2018.

My concern is Online Friendlies. @EA_Darko

 

Message 7 of 25 (20,771 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

Community Manager

@Chroacle Based on the two UO Traces you certainly have issues with your connection, you once again have very high ping times and your Ping best/worst is well over a 100ms difference on pretty much every hop. You also have packet loss on a number of hops which is further cause for concern. I would recommend speaking with your ISP, showing them the results of your UO Traces and seeing what they can recommend. 

Message 8 of 25 (20,766 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★★★ Novice

I have this problem too since Fifa 18.
I can play UT and COOP and Pro Clubs without any lag, but i can't play against any of my friends. It's really annoying.

Message 9 of 25 (20,705 Views)
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Re: FIFA 19 ONLINE FRIENDLIES (SINCE 17 & 18) IS NOT WORKING

★★ Novice

Darko,

 

Im having the same problem, here is my UO trace

 

Untitled.png

 

I can play match making in season lag free, also copp match lag free, also fut rivals lag free.

 

But always 'disconected from server' when online friendlies.

 

on the first day i download, i have the chance to play  matches with my friends and doing OK, but the day after that, i cannot connect with my friends, while my friends can connect with my oither friends w/o problem

 

I already se cc cleaner to clean cache and registry, still cannot connect

 

Pease help Darco

 

Thx

 

Message 10 of 25 (20,615 Views)
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