I'm on Xbox, but I'm having the same problem with my loan players (the TOTYs, TOTS and Pélé). Don't have enough coins to buy a TOTY, so dependent on getting these players back so I can do the objective.
I'll now be missing out on FIFA 20 content because of this issue, as I won't be able to complete 4 matches in the next hour (it's barely possible, let's be honest).
Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? PortedMars33635
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/27/2019
What time did you see the bug? (HH:MM AM/PM) 9:30 AM
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? By realising you've meseed up once again and realise that this is a big problem they need to fix now!!!
What happens when the bug occurs? Players disappearing
What should be happening instead? EA tell us when our players are coming back
Oh look Friday 6pm they give us a rubbish loan pack but can't return our players they've stolen.gands up if you ain't buying FIFA 20 ? Lol no chance I'm done with this corrupt company
Hi! We are from Brazil and we are having the same problem! Missing Players, players who were sold back, loan players disappeared. It happened at dawn on Tuesday. So far, EA has not given us any solution. They just say they are trying to find out what happened! It's like the game is back in a few weeks.