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Re: Everythings are lost in my home (The Sims Mobile)

by SalixCat
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Everythings are lost in my home (The Sims Mobile)

★★★ Newbie

All of items (Tables, sofas, beds, shower, toilets, oven, fridge, everythings) were disappeared om my home. There is only family picture on my home.

By the way, the items that I'm not use yet (in storage) are still appearing.

On the other hand; My Simcoins and Sim$ were Okey. Could you please help me?

 

ps. My game ID and issue are attached.

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Re: Everythings are lost in my home (The Sims Mobile)

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@fanex0779 

Unfortunately this is an issue that we can't help you fix from the forums.

 

You should send in a Help Ticket from your in-game account. Advisors need mobile players to do this because in-game mobile tickets bring through needed details. Contacting by any other method will only delay support and you'll be asked to go back and send in an in-game help ticket. Also worth noting that sending in help tickets from the mobile in-game account ensures the tickets go through to the mobile advisors directly who'll be far more informed.

 


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