Error when submitting SBC

by Anomandaris7

Original Post

Accepted Solution

Error when submitting SBC

★ Apprentice

I was doing the Ligue 1 SBCs when all of a sudden when I try submitting the sbc, I get an error saying "There was an error communicating with the FIFA Ultimate Team servers. Please try gain." and I am kicked out of UT.


This issue is only there for the Ligue 1 sbcs as I am able to submit for the other sbc's like the Serie A upgrade.


Here are the fixes that i have tried:

1. Deleted the Squad update in Customize>Profile>Delete and re-downloaded the squad update.

2. Removed all the players from the team, and re-added them.

3. Sold all the players, bought them again.

4. Quit FIFA , re-started the game.

5. Re-booted the console.

6. Tried submitting it in the Companion App.



None of these things worked..

And there are no duplicates with any of my squads. But the error does come after the "Checking your squad" message comes up after hitting submit.

While looking up fixes for this I can see threads going back to 2016 with the same issue, i have tried most of the fixes as mentioned above.


Kindly help out. 



Message 1 of 240 (23,140 Views)

Accepted Solution

Re: La Liga SBC makes me Disconnect

Community Manager (retired)



Thanks to the information you've provided us here our team has managed to roll out a potential fix for this issue. We want to ensure that this issue is fixed for everyone so if you are still running into any problems with SBCs, please get back to us here.






View in thread

Message 217 of 240 (21,923 Views)

All Replies

La Liga SBC makes me Disconnect

★★ Novice



I have issues with SBC's from La Liga.

I can submit any SBC - such as pro league, upgrades etc.

But when i want to submit a la liga SBC i get problems.

On the PS4 i just DC evertime i try any of them (also tried other ones).

On the webapp i can't submit the team, when i try to clear the squad or swap players the app says: Changes in SBC not made.

What can i do about this?

Message 2 of 240 (23,114 Views)

i cannot do league sbc

★★★ Novice

i have been doing bundesliga league sbc. suddenly whenever i submit my squad, i was kicked out from fut. i try using the app but it won’t submit my squad. help me out with this glitch

Message 3 of 240 (23,140 Views)

Premier league SBC bugged

★★★★ Novice

Tying to complete any part of the Premier league SBC disconnects me from EA servers.

I can do any other SBC without a problem.

None of the players i am trying to submit is in any squads or concept squads.


How do i fix this?

Message 4 of 240 (22,127 Views)

Re: i cannot do league sbc

★★ Novice

Same problem in the prem for me

Message 5 of 240 (23,111 Views)

Re: La Liga SBC makes me Disconnect

[ Edited ]
Community Manager

Hey all,

This issue is under investigation at the moment. I'll update this thread when I have more to share.


Message 6 of 240 (23,082 Views)

Re: Premier league SBC bugged

★★ Novice

The same thing is happening to me with the Belgian Pro League. Everton, FC Juarez and and gold upgrade worked fine but Mouscron, Beerschot and Gent can't be submitted.

Message 7 of 240 (22,108 Views)

Re: i cannot do league sbc

★★ Novice

Same with me but in the Belgian league. Everton, Goningen, FC Juarez and a gold upgrade all worked fine.

Message 8 of 240 (23,087 Views)

Re: i cannot do league sbc

★★ Novice

Now the MLS won't work either. I completed New England just fine, tried to do Sporting KC right after and I cannot submit it.

Message 9 of 240 (23,067 Views)

Cannot submit league SBC

★★★★★ Newbie

Product: FIFA 21
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? SNaylor24
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 27/05/21
What time did you see the bug? (HH:MM AM/PM) 11am
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Complete a league sbc or I have a video of mine
What happens when the bug occurs? It comes up with an error saying ‘problem when connecting to server.
What should be happening instead? Should complete the sbc.

When submitting on console it states I have a issue connecting to the server and kicks me. Also doesn’t let me submit it on my phone.

Message 10 of 240 (23,065 Views)
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