Error when claiming daily objectives

[Makdaddy204]

Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don’t know
What happens when the bug occurs? Game boots me out of online
What do you expect to see? Reset daily objectives
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Daily objective
What time did you see the bug? (HH:MM AM/PM) Am
What is your time zone? CST - GMT - 6:00
What is your gamertag/PSN ID? Scubateere
PS4 Crash Reporting: Please copy the text you put in the crash report here. Error. C71dbebb29492686
EASHL issues? Please insert your Club Region. Help
What is your game language? English

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Help

[EA_Aljo]

Hello, @Makdaddy204.

This is something a specialist will need to investigate. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll need to escalate your case to a specialist so this can be resolved.

[theprogamer229]

I have the same thing except it’s with my weekly challenge it’s been expired since 2nd week of June 

[EA_Aljo]

Hello, @theprogamer229 

Please see my previous response on how to get help with this. Thanks!

[ilsonliam]

Ive had the same since June 2nd! I’ve spent hours emailing and talking to support who seem to enjoy blaming my WiFi and telling me to turn things off and on. It’s a joke to be honest and has ruined the game for me as I play daily. Nobody seems to know how to fix it

[EA_Aljo]

@ilsonliam 

Did you try EA Help through Twitter and/or Facebook?

[ilsonliam]

No I haven’t got Facebook or twitter. I shouldn’t have to have social media to get an error code sorted on my PS4 

[EA_Aljo]

@ilsonliam 

You can still get help with this by opening a case here. They just aren't as familiar with the issue so they will probably go through some troubleshooting rather than escalating your case. You can let them know you've been instructed to contact support and get your case escalated. Hopefully, that gets it in the right hands.

[Makdaddy204]

I’ve tried for weeks to speak to someone about my issue  woth nhl20.  I’ve had zero success in resolving the problem.  The only time someone from ea contacted me was to tell me/warn me about a ban because my comment about Ea support not being up to par with other groups.  Please EA send me a phone number or some info on my error code which I’ve posted.  I’m missing out on daily rewards because of this and I’ve spent a lot of money on EA PRODUCTS and I wish the feeling were mutual.  

[Makdaddy204]

@EA_Aljo I don’t have Twitter