Error code on Apex for Xbox

[itsJTuc22]

I am getting an error code on Apex. I can get into the the main lobby but as soon as I ready up for a game it gives me this error code and kicks me off of apex completely. When I sign in and play on my brothers Xbox it works perfectly fine.

[EA_Kent · Accepted solution]

Hi @itsJTuc22, 

Let's try out some troubleshooting steps to see if we can help with the error you've been getting. I'd recommend starting off with the basic connectivity steps over at the EA Help website. If you're still getting the same error after that check out the Xbox-specific steps as well. 

Let me know how that goes once you've had the chance to try it out. Thank you!

/Kent

[EA_Kent · Accepted solution]

Hi @itsJTuc22, 

Let's try out some troubleshooting steps to see if we can help with the error you've been getting. I'd recommend starting off with the basic connectivity steps over at the EA Help website. If you're still getting the same error after that check out the Xbox-specific steps as well. 

Let me know how that goes once you've had the chance to try it out. Thank you!

/Kent