Error code 2396

[01DashRendar]

Has anyone fix this problem my character has your main at zero and I'm unable to move up or get any of the milestones

[HIDA01]

Server problem, they work on it

[XXXO77O4906]

Update #2

Team are still investigating and working around the clock.

Straight from the main thread. Marked post was also updated.

[dbaconman13]

Same thing is happening on the Xbox one as well

[JediMaster0709]

Ever since that stupid ewoke game ended this error code keeps popping up. 2396

[jedisquirt26]

In BLAST - no top 5 players or stats show at the end of each match. Also all my classes of players show Rank of “0”
Therefore Not collecting my points after each match
I also get error code 1608 when trying to upgrade my star cards. I also can’t open daily crate as it gives same error code.

[BboyNeo_troll420]

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug My Assault class is level 24 and I want him too be level 25 so I can get purple cards so I have had to play Five Galactic Assault matches and seen it level up too 25 but when the match is over and I quit too main menu it still says I'm level 24
What is your gamertag/PSN ID/EA Account name? BboyNeo_troll420
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 25/04/2018
What time did you see the bug? (HH:MM AM/PM) 4:40 AM
In what game mode did the bug occur? Galactic Assault
What is your time zone?
Steps: How can we find the bug ourselves? Not too sure why it's happening too me

What happens when the bug occurs? It constantly stays on level 24 but also this is for all my collection

What do you expect to see? I expect too see my Assault class and other classes leveled up to what I achieved
Please select your region Australia
AMD or Nvidia Model Number
‌None

[Patrillo94]

Se arreglo el error? O aún persiste?

[il_Borg]

Yes it persists. maybe I can try to reinstall the game

[il_Borg]

I'm talking about star wars battlefront II