Help us improve Answers HQ! Take Survey No, Thanks

Re: Error code 2396

by ChrisPcream96
Reply

Original Post

Highlighted

Re: Error code 2396

[ Edited ]
★★ Novice
I'm having the exact same issue, on xbox one. My boyfriend was playing before (I use his account too) and all was fine and he left for work and I have played a few games and all his cards have gone to zero and don't level up during play. There's also no data at the end of the game for ranking?
Message 11 of 236 (3,908 Views)

Re: Error code 2396

★★★★★ Novice

 We have to wait until tht problem solves. Because i don't like playing this game without level.

Message 12 of 236 (1,129 Views)

Re: Error code 2396

★★ Novice
Same, it defeats so much purpose of the game. Is there any idea of how long it will take for them to fix it?
Message 13 of 236 (1,118 Views)

Re: Error code 2396

★★★★ Novice

EA have got me currently running a repair to see if that helps, but the person who started this threat already tried that twice Frown

Message 14 of 236 (1,111 Views)

Re: Error code 2396

★★★ Newbie

Not working on XBOX either

Message 15 of 236 (1,105 Views)

Errors 1608 and 2396

★★★★ Novice
Hi when I start the game it appears to me the an error code 2396 and when I try to buy a star card it appears to me another error code 1608. What should I do?
Message 16 of 236 (598 Views)

Re: Error code 2396

★★★★★ Novice

It takes hours i guess Frown but many players still have their own level. It's really interesting.

Message 17 of 236 (1,097 Views)

Re: Error code 2396

★★★★ Novice

Having the same issue. I bought the game 2 days ago (and only because it was on sale for half price) because I heard they got rid of the incredibly greedy, anti-consumer loot box progression system, and now I can't even unlock anything as a new player: which makes the game unplayable for me. Thanks a lot, EA.

Message 18 of 236 (1,085 Views)

Re: Error code 2396

★★ Novice
Ugh😣 yeah I noticed when I was playing everyone else had their levels. So I've tried everything I can think of to fix it but nothing? My boyfriends going to come home and think I've broke it somehow😂😂
Message 19 of 236 (1,081 Views)

Re: Error code 2396

[ Edited ]
★★★★★ Novice

lol, I hope he doesnt think tht you banned :D

Message 20 of 236 (1,029 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help