April 2018 - last edited April 2018 by EA_Ataashi
Everytime I launch Battlefront 2 as of today it keeps coming up with an error message code 2396. When I play a game, all my characters are set to level 0 and they don't earn any leveling progress nor to I earn any milestone progress in any mode. I can't find reports of this code anywhere else what do I do? I have tried repairing the game twice but this hasn't solved it.
Solved! Go to Solution.
April 2018 - last edited April 2018
FYI, I'll copy F8RGE's (our Star Wars Battlefront Community Manager) message here:
Product: Star Wars Battlefront II
What is your issue related to? General
Summarize your bug All trooper and reinforcement levels reset
What is your gamertag/PSN ID/EA Account name? Ewoks_On_Drugs
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone?
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Nothing I just can't level up my characters
What do you expect to see? For you to fix whatever has happened
Please select your region Europe
AMD or Nvidia Model Number
Literally get home from School and hopped onto sims 4 for like 30 minutes then I decide to go onto Battlefront 2 nothing unusual then suddenly when I get into a game and look at my assault level to check what level I am. It says 0 and I am WTF? I have 310 hours of playtime in this game and it just randomly says Level 0 on everything I have but when I go into my collection on the home menu it says my normal levels etc.
I will be uploading evidence that something is wrong and also to archive it if this problem becomes a major problem