Error code 0xff9ebb75aebe7a49-200000000-S

[jackcornock]

Product: Anthem
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Please select your region North America
Were you on an Expedition when the issue occurred? No
Where did this issue occur? Please include menu name or in game location. Anthem main menu
When did this happen? (dd.mm.yy hh:mm) 11/25/19 18:07
Summarize your bug Error Code 0xff9ebb75aebe7a49-200000000-S
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start the game
What happens when the bug occurs? The game crashes completely and starts a cycle of not being able to connect to your crappy serveres
What should be happening instead? I should be able to play the game

‌

The game completely crashes, I've never been able to get past the first loading screen, as soon as EA and Frostbite come up on the screen, I get the error code.

[iluminatethesky]

Hey @jackcornock

Thanks for the information you've provided.

Can you try these steps?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

Restoring Licenses:

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

Opening Ports: 

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

https://portforward.com/anthem/

Let us know if you still need help.

Thanks

- iluminate

[Barneq01]

Have done all these steps multiple times they do nothing...

[Barneq01]

This experience is so woeful that sony should be warning people before purchasing the game that it probably won't work!!!!

[hugosomebody]

Same problem

[Draconicworrior]

What does that error even mean I am getting it too