July 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1660 driver date 5/22/2019 driver version 26.21.14.3086
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? CaptPirkTTV
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Right outside the top Airbase area, running from Runoff
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running/ or sliding
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 31.07.2019
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I got disconnected and sent to an error screen
What should be happening instead? I don't disconnect
Steps: How can we find the bug ourselves? Not sure. I don't think it was related to gameplay. More likely a hardware or software problem with my PC, or Apex not liking my PC.
I recently reduced my visual settings in game and the game before, and earlier disabled my extra page file portion of RAM. I get the blue screen of death occasionally in other applications as well, unrelated to Apex specifically.
I have never encountered this error before.
August 2019
Let us know how you get on, thanks.
August 2019