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Error NHL 21 can't buy players

by noillif
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Error NHL 21 can't buy players

★★★ Newbie

Hi guy,

 

Got a error when i try to buy player. Can't buy players.

Someone have this issue.

Always try to uninstall the game then re-install don't work.

 

Error Code:

B70078AF2E5CF670-0000000000009999-4E815F564128F6BB

Message 1 of 8 (295 Views)

Accepted Solution
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Re: Error NHL 21 can't buy players

Community Manager

Hello, @noillif.

 

Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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Message 2 of 8 (276 Views)

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Re: Error NHL 21 can't buy players

Community Manager

Hello, @noillif.

 

Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Message 2 of 8 (277 Views)
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Re: Error NHL 21 can't buy players

★★★ Newbie

Thanks for this information ..

Problem fix via chat support in 5 min !

 

Thanks again.

Message 3 of 8 (266 Views)
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Re: Error NHL 21 can't buy players

★★ Novice

they never have a fix for it only troubleshooting , never seems to work

Message 4 of 8 (248 Views)
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Re: Error NHL 21 can't buy players

★★ Novice

how did they fix it?

Message 5 of 8 (247 Views)
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Re: Error NHL 21 can't buy players

Community Manager

Hello @luca_40hocke.

 

You'll need to contact an advisor. However, this particular issue isn't so easily resolved as it used to be. It's going to take a bit longer. Go ahead and get a case submitted so it can be taken care of as soon as possible. Thanks!

Message 6 of 8 (226 Views)
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Re: Error NHL 21 can't buy players

★ Novice
@noillif How exactly? I have the same problem...
Message 7 of 8 (147 Views)
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Re: Error NHL 21 can't buy players

Community Manager

@PerfectoLM 

 

Please look at my previous post in this thread for instructions on contacting support. They will get this resolved for you.

Message 8 of 8 (144 Views)
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