Error NHL 21 can't buy players

[noillif]

Hi guy,

Got a error when i try to buy player. Can't buy players.

Someone have this issue.

Always try to uninstall the game then re-install don't work.

Error Code:

B70078AF2E5CF670-0000000000009999-4E815F564128F6BB

[EA_Aljo · Accepted solution]

Hello, @noillif.

Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[EA_Aljo · Accepted solution]

Hello, @noillif.

Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[noillif]

Thanks for this information ..

Problem fix via chat support in 5 min !

Thanks again.

[luca_40hocke]

they never have a fix for it only troubleshooting , never seems to work

[luca_40hocke]

how did they fix it?

[EA_Aljo]

Hello @luca_40hocke.

You'll need to contact an advisor. However, this particular issue isn't so easily resolved as it used to be. It's going to take a bit longer. Go ahead and get a case submitted so it can be taken care of as soon as possible. Thanks!

[PerfectoLM]

@noillif How exactly? I have the same problem...

[EA_Aljo]

@PerfectoLM 

Please look at my previous post in this thread for instructions on contacting support. They will get this resolved for you.