January 2021
I'm really sorry for the frustration. I loved the X-Wing and Tie Fighter games so I can understand your disappointment with not being able to play. Unfortunately, I just can't think of anything else to try so it would be best to contact an advisor according to the instructions I previously provided. If they get this resolved, can you let me know what it was that fixed this for you? Thanks!
January 2021
January 2021
That's good to know. I thought I had suggested that previously, but I see I didn't. I'll keep it in mind going forward. Thank you! Good luck and please let us know if you have any other issues. May The Force be with you
January 2021
January 2021
Are you saying the issue has returned? If so, I really don't have anything else to suggest other than contacting support again.
January 2021 - last edited January 2021
A friend of mine has the same issue. We logged on with his account on my computer with the same error.
This is an account issue and not a local issue
January 2021
January 2021
January 2021
January 2021
I'm very sorry, but I don't have any other suggestions. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!