Help us improve Answers HQ! Take Survey No, Thanks

Error 310 while patch 4.0 download

by Sqgo1
Reply

Original Post

Error 310 while patch 4.0 download

★★★★ Newbie

Hi,

 

I got 2 problems with patch 4.0.

 

1. The download is very unstable: from 10 KB/s to 500-600 KB/s for few seconds, then again 10-20 KB/s.

2. After short time i got message "Network error while downloading patch data. Retrying... (310). Then all download stops. I can pause it manualy and then resume, but it works for about 1 minute, than again error 310 occurs.

 

Please help.

 

Best regards,

Marcin

Message 1 of 3 (2,343 Views)

Re: Error 310 while patch 4.0 download


@Sqgo1 wrote:

Hi,

 

I got 2 problems with patch 4.0.

 

1. The download is very unstable: from 10 KB/s to 500-600 KB/s for few seconds, then again 10-20 KB/s.

2. After short time i got message "Network error while downloading patch data. Retrying... (310). Then all download stops. I can pause it manualy and then resume, but it works for about 1 minute, than again error 310 occurs.

 

Please help.

 

Best regards,

Marcin


I'd like to say perhaps the number of people simultaneously downloading  may be affecting network speed, but saying that this morning I had between 10-20 mbps downloading the patch. What have you done so far to try to solve the problem so we don't double tap solutions that didn't work for you?  When you are updating is anyone else on your network doing bandwidth intensive activities such as watching netflix or downloading other games?

____________________________________________________________________________
Please mark a thread as solved if a post solves your issue.
Crinrict's guide to helping us help you
I am a volunteer, not an EA employee.

Battlefield Player on PC, Xbox One, PS4, Xbox 360, PS3


BF3, BF4, BF1 DICE Friend tag awardee


SWTOR Player on the Hot Prospect (Satele Shan), Star Forge, and Darth Malgus

Message 2 of 3 (2,334 Views)

Re: Error 310 while patch 4.0 download

★★★★ Newbie

I don't have any p2p programs, neither any other that can affect download. Also i understand, that many people is downloading patch right now, but on 250 Mbps bandwith i would expect faster download than 50 KBps Wink

 

I tried to disable my firewall and used repair option in SWOTOR launcher but with no success.

But i just used FixLauncher program and for now download is still unstable (50-350 KB/s) but at least i don't get error 310. 4.2 GB to go, so i will just leave download for the night. Will post update here in the morning.

Message 3 of 3 (2,317 Views)

Developer Tracker

Follow the Developers, Community Managers, and Producers on the official forums!

View more

Bug Reports

Found a bug in-game? Let us know! If you are a Subscriber and in-game, you can type /bug. Or head over and post on the Bug Report Forums.

View More
promo

Maintaining Account Security

Keeping your account security up to date is very important if you want to keep your characters, items, and personal information safe!

View more on EA Help