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Engine Error: CreateTexture2D crash to desktop

by xXZephonimXx
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Engine Error: CreateTexture2D crash to desktop

★★★ Novice

Have been running into this issue since yesterday. It can happen doing any activity, at any time in the game, from initial drop to spectating after death. I have seen other posts with the same error and have tried the CCleaner and uninstall/reinstall Origin, while this clears it up temporarily, it always comes back after about 3-4 games.

 

Doing some digging, I did find an event in my error log stating that Apex was using up 20GB+ of Virtual Memory and that is why it was shut down. I have attached that screenshot. 

 

Thanks for the help. 

 

Z

Message 1 of 18 (28,468 Views)

Accepted Solution

Re: Engine Error: CreateTexture2D crash to desktop

★★★ Novice

So I seem to have fixed this issue for me. I had to increase the amount of virtual memory my computer used for the drive Apex was installed on. I followed the instructions found here:

 

https://www.tomshardware.com/news/how-to-manage-virtual-memory-pagefile-windows-10,36929.html

 

I had to set it pretty high; minimum 15000 MB, maximum 30000 MB

 

Have not had the issue since. Hope it helps someone else.

 

I hope someone can look at this because I feel 19 - 20 GB of virtual memory usage is way too high.

 

 

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Message 13 of 18 (37,307 Views)

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Re: Engine Error: CreateTexture2D crash to desktop

Community Manager

Do you get this error if you turn off Nvidia ShadowPlay and then right-click on Apex Legends in Origin and select "repair?"

Blueberry.png
Message 2 of 18 (28,422 Views)

Re: Engine Error: CreateTexture2D crash to desktop

★★★ Novice

Hello Blueberry and thanks so much for the fast reply. Shadowplay is always turned off but I have not tried the repair option yet. I will give it a go and reply later if it cleared up.

Message 3 of 18 (28,418 Views)

Re: Engine Error: CreateTexture2D crash to desktop

★★★ Novice

Well, thanks for the help, have played 10-15 games now and no issues. Appreciate it!

Message 4 of 18 (28,404 Views)

Re: Engine Error: CreateTexture2D crash to desktop

Message 5 of 18 (28,097 Views)

[Fixed] Engine error CreateTexture2D 0x8007000e

★★★ Novice

What means 0x8007000e?

An HRESULT has three parts: some flags, a "facility" and the error code.

0x8007000e

8: Error
7: FACILITY_WIN32: ie. this is a Windows error.
E: or 14: ERROR_OUTOFMEMORY
So you process or system is overloaded.


Source: https://stackoverflow.com/questions/5351829/what-is-this-error-a-fatal-error-has-occurred-hresult-0x...


SOLUTION:
Did you turn off system virtual memory? I did. So turn it on agien.
This is how u do that:

https://forums.tomshardware.com/faq/how-to-manage-virtual-memory-pagefile-in-windows-10.2496510/


Message 6 of 18 (26,547 Views)

Engine Error

★★★ Newbie

Opening the game and it crashes

 

ENGINE ERROR 

 

CreateTexture2d Failed To create texture_rt_mrt5 with HRESULT 0x8007000e:

Width: 1680 height: 1050 mips: 1 copies: 1 imgFormat: 0xc flags: 0x10180002 

Message 7 of 18 (26,406 Views)

Re: Engine Error

★ Pro
Can you get tot the video settings and set everything to low?
Message 8 of 18 (26,398 Views)

Re: [Fixed] Engine error CreateTexture2D 0x8007000e

★ Pro
Maybe this works but it's not the only causing of this error.. Other causes are the video card, not enough ram etc
Message 9 of 18 (26,533 Views)

Re: [Fixed] Engine error CreateTexture2D 0x8007000e

★★★ Novice
Yes, that's why I've precisely identified which bug fixes it.
Message 10 of 18 (26,520 Views)
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