July 2021
Since there is little response from Respawn in other topics, i'm making a new topic.
After pressing "continue", an endless black loading screen appears, which doesn't respond at all; you can't close the apex client. It doesn't allow me to play your beautiful game.
Please don't tell me this problem has been solved, because it hasn't. I believe there are many people with this issue, and i'd like to keep mentioning this issue until i get some response from Respawn.
Solved! Go to Solution.
August 2021
no, for me, it has been fixed a while ago (20 days) thanks! @EA_Atic
July 2021
Same here. Tried all solutions found in the net (except re-installing my Windows) but nothing worked. I guess (!) its a problem on the account (or it has something to do with the most recent windows updates), since not every user has it but still many.
Respawn still is dead silence.
July 2021
I'm having the same problem, I've uninstalled it twice already and it's not working. Please fix this. I resulted to uninstalling it and going to steam to see if it works and I don't know if it will.
July 2021
Hey, @mistakinbody4 @Bestudo @-OkzYDakzY- can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.
Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you.
/Atic
July 2021 - last edited July 2021
Hi @EA_Atic,
Sadly, clean boot does not seem to be working. However, after the black screen loads for 10 minutes, an error occurs whereafter i can play the game relatively smoothly. This was also before the clean boot, so i don't think the clean boot had a lot of effect.
Time of this report: 7/8/2021, 09:57:27
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language:
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GF65 Thin 10UE
BIOS: E16W2IMS.103 (type: UEFI)
Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 16206MB RAM
Page File: 23355MB used, 3634MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.2.3
DxDiag Version: 10.00.19041.0928 64bit Unicode
Have a nice day,
Numen
August 2021