February 2020
Ok, let me explain. I have been having this problem since the end of season 3. What happens is I will start Apex and easy anti-cheat will run first then Apex. But easy anti-cheat will just say "Launch Error, Please use 32-bit version". Then open apex and about 5 minutes later apex will crash and say "Client is not running easy anti-cheat or anti-cheat failed". I would love some support on this error. Thanks in advance!
Solved! Go to Solution.
March 2020
OK, HUGE NEWS. I ran apex through the EAC launcher and it just works? Please explain this. But I'm glad it works!
February 2020
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February 2020
Hey @MrDrFeesh.
I've seen some cases where this error is happening because of another program that's interfering with Easy Anticheat. When you have a chance can you try setting up a Clean Boot on your PC to see if that makes any difference? If this is happening because of a different program it may help get around the issue.
You can find more details on how to set up a Clean Boot over at the EA Help website. Let me know how it goes when you have the chance to give it a shot.
Thanks!
/Kent
February 2020
February 2020 - last edited February 2020
@MrDrFeeshJust wondering is it as simple as you downloaded the wrong version for your pc? Maybe you downloaded a 64 bit version but you need the 32 bit version
maybe Origin is making a mistake and giving users an incompatible bit version for their pc, if you right click my pc and hit properties it should tell you if you have a 64 or 32 bit pc and if its a 32 that could be the problem and explains why its telling you to use the 32 bit version