Re: Ea Server unable to connect

by EA_Kent
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Original Post

Re: Ea Server unable to connect

Community Manager

Hey @headhunterFROY

 

Were you able to try running through the steps I mentioned earlier in this thread? If you're still running into the same issues after that can you let me know which platform you're playing on? 

 

 

/Kent

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Message 11 of 17 (560 Views)

Re: Ea Server unable to connect

★★★ Newbie

The same thing is happening to me and it isn’t fixed ever since last season 

Message 12 of 17 (539 Views)

Re: Ea Server unable to connect

★★ Novice

I have not been able to play for now 5 days. because it says that it cant log me in or says you dont have any internet connection when i have.

i have a pc.

pls help i just want to play the game.

Message 13 of 17 (392 Views)

Re: Ea Server unable to connect

★★★ Newbie

me too im trying to get in i already restart my router and try everything as possible im pc  Pls help EA

 

Message 14 of 17 (376 Views)

Re: Ea Server unable to connect

★★★ Newbie

did not work

Message 15 of 17 (367 Views)

Re: Ea Server unable to connect

★★★ Newbie

I went back and forth with your advisors just now, the solutions they provided are not useful and I still can't play Apex on my PC through Steam. Help EA...

Message 16 of 17 (330 Views)

Re: Ea Server unable to connect

Community Manager

Hi everyone, 

 

If you haven't already can you try setting up a Clean Boot on your PC to see if that makes any difference? If there's something else running on the PC that's blocking Apex Legends from connecting that might help to get around it. 

 

For more information on how to set up a Clean Boot check out the EA Help website. Please let me know how that goes once you've had the chance to give it a try. Thanks!

 

 

/Kent

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Message 17 of 17 (263 Views)