Help us improve Answers HQ! Take Survey No, Thanks

EAC sandbox not active

by eisenjake
Reply

Original Post

EAC sandbox not active

★★★★ Novice

i have an error  "EAC sandbox not active" i dont know what to do please help

Message 1 of 15 (2,255 Views)

Re: EAC sandbox not active

Community Manager

@eisenjake  It sounds like an issue with Easy Anti Cheat. 

To start, can you try a Clean Boot.


You might also want to try a reinstall of the EAC software, you'll find a setup tool in your Windows game folder location > \Apex\EasyAntiCheat

Message 2 of 15 (2,236 Views)

Re: EAC sandbox not active

★★★★ Novice

i already do the clean boot and reinstall eac_launcher.. doesnt work.. i have 3 pc 1 intel 1 amd with & amd with gpu all of it cant play apex pls help

Message 3 of 15 (2,228 Views)

Re: EAC sandbox not active

★★★★ Novice

both have this error 2 windows 7 and 1 windows 10

Message 4 of 15 (2,221 Views)

Re: EAC sandbox not active

★★★★ Newbie
I have got the same issue, anyone can help me troubleshoot it?
Message 5 of 15 (2,200 Views)

Re: EAC sandbox not active

★★★★ Novice

i tried this one same on the picture but there is no eac installer for apex legends please help

Message 6 of 15 (2,174 Views)

Re: EAC sandbox not active

★★★★ Newbie

Hello,

I've troubleshoot this issue and I can play game now.

You should run EasyAntiCheat_launcher.exe on folder Origin Games/Apex

Message 7 of 15 (2,159 Views)

Re: EAC sandbox not active

★★★★ Novice

wow good for you luke but it doesnt work for me either .. did u just click the EasyAntiCheat_launcher.exe on folder Origin Games/Apex?

Message 8 of 15 (2,156 Views)

Re: EAC sandbox not active

★★★★ Newbie

You must Uninstall "Respawn Demo" on Easy Anti-cheat. After that, I restart my computer and run EasyAntiCheat_launcher.exe on folder Origin Games/Apex. 

I don't remember exactly, You can follow this step. Hope it useful for you.

Message 9 of 15 (2,134 Views)

Re: EAC sandbox not active

★★★★ Novice

thanks but its not working for me either .. sadly i have a lot of games having this eac but they are all working fine ragnarok fornite and for honor only this game has an error with eac

Message 10 of 15 (2,065 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help