December 2020
So I haven't played Apex Legends in a long time and while I was gone my account was hacked and got banned for hacking, me being unaware of this completely I hopped on the game and bought the new characters spending $40. There was no wall that prevented me or saying I was banned before I was able to login and purchase the characters, but when I got into game I was immediately kicked and received the you are banned message. So confused I tried again and same thing, I submitted a ticket and still have gotten no reply for I believe 3/4 weeks going on a month now. What a scam. First of all why was I able to purchase stuff while being banned and second of all why has there not been a reply to either get me unbanned or refunded the money I've spent....
December 2020
December 2020
Yeah I was banned too for some reason. I am 100% certain that I do not use any type of external program EVER. So best I can do is wait for response from the support team
December 2020 - last edited December 2020
Hey, @Kevd00dle @d9b5e51c1fc01f280c62beb397ea7d88 when it comes to banned account, it's not something we can help with on the forums and to dispute your ban please follow our EA Help link https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
The article will have details on how you can dispute the ban.
If you already reached out and now waiting, keep waiting is all I can recommend.
/Atic
January 2021