EA advisor

[BenConner]

Have submitted a ticket and already talked to EA support. Got the email and filled out report and got email saying I was to  be contacted by game advisor. That was hours ago  I'm not home a lot so I would like to get contacted back so this problem can be resolved. Is there anyway to find out if someone has at least looked at my ticket.

[EA_Barry · Accepted solution]

@BenConner

You can make contact with an EA Game Advisor to check on the status of your case.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[EA_Barry · Accepted solution]

@BenConner

You can make contact with an EA Game Advisor to check on the status of your case.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.