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Re: EA access 10 hour trial - lost my hours

by joshrharris94
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Original Post

EA access 10 hour trial - lost my hours

★★★ Novice

EA Access 10 hour trial. I played around 1 hour last night. I then made sure to close the Fifa application, and then shut down my PS4. Now when I login, I have lost my hours. It now says I need to wait 4 days for release before I can play again. Please help me get my Hours back. 

 

Same problem also also happened to my friend. 

Message 1 of 4 (434 Views)

Re: EA access 10 hour trial - lost my hours

★★★ Novice

me too, but they are not responding.

Message 2 of 4 (359 Views)

Re: EA access 10 hour trial - lost my hours

Community Manager (retired)

@DawsonWong87  @willie18ba - If you're in Asia please post in this thread if you haven't already - https://answers.ea.com/t5/Technical-Issues/Asia-PS4-Closed-the-game-and-now-have-countdown-timer/td-...

 

Thanks,

 

- Andy -

Message 3 of 4 (336 Views)

Re: EA access 10 hour trial - lost my hours

★★ Novice

I am having this exact sameness problem on my Xbox access my hours have just gone 

Message 4 of 4 (327 Views)
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