EA FC has been removed from library

by klompenboy
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Original Post

EA FC has been removed from library

★★★ Newbie

After having played EA FC 24 for a few months, it suddenly got removed from my library. This is really strange since I have played it for some time already and paid for the game. Is there a fix for this problem? 

Message 1 of 4 (365 Views)

Re: EA FC has been removed from library

Community Manager

Hi @klompenboy,

 

Please contact EA Help Support as they will need to check your account to assist with the missing game. 

 

Thanks, 

EA_CuervoAHQ

Message 2 of 4 (290 Views)

Re: EA FC has been removed from library

★★★ Newbie
@EA_cuervo Where do we contact you? There is no correct link! No connection! Every link always leads to forums. My game was removed too, I can't find an answer. Adding a contact email shouldn't be difficult!
Message 3 of 4 (238 Views)

Re: EA FC has been removed from library

Community Manager

Hi @umitordu,

 

The contact options on the website may vary depending on the subject selected. 

 

If you're not getting the chat option when trying to contact support, can you please try: 

 

  1. Go to: https://help.ea.com/en/help-home/
  2. Select the game you need assistance with or the EA App
  3. Select "I want to update my EA Account information" 
  4. Scroll down the page to find the "Chat with us" option

If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

 

I hope this helps! 

EA_CuervoAHQ

Message 4 of 4 (210 Views)

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