Duplicate email

by SuperSonicAlex16
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Original Post

Duplicate email

★★★ Newbie

Is there a fix or am I stuck like this ?

 

So I am wanting to play apex and it says duplicate email when I enter a new one I just made and when I enter it it says “duplicate email” even though it has no connections to the one I no longer have access to this is a fresh new email I made I dont know why this is happening is there a fix ?

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Re: Duplicate email

Community Manager

Hey @SuperSonicAlex16,


Where exactly are you entering a new email? Are you creating a new EA account? Or you're playing on a different platform?

If you could share a screenshot of the page where you entered the email, that would help us identify what's going on. When sharing the screenshot, please make sure to hide any personal information.

 

Thanks, 

EA_CuervoAHQ

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