October 2017 - last edited October 2017
Solved! Go to Solution.
October 2017
Hi @Ri_0rigins,
Sorry for the wait, are you still having this problem?
If so, please, make sure you have enough free space in your phone for the download. If there's no free space, the game won't be able to download the files it needs.
If that's not the cause, you might want to try to download it using another internet connection.
In case that doesn't help, could you let us know in which device you are playing? Is it an iPhone, or an Android device?
Thanks!
-Mai
October 2017
Hi @Ri_0rigins,
Sorry for the wait, are you still having this problem?
If so, please, make sure you have enough free space in your phone for the download. If there's no free space, the game won't be able to download the files it needs.
If that's not the cause, you might want to try to download it using another internet connection.
In case that doesn't help, could you let us know in which device you are playing? Is it an iPhone, or an Android device?
Thanks!
-Mai