Re: Don't get my apex coins

by EzyHawk
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Original Post

Accepted Solution

Don't get my apex coins

[ Edited ]
★★★ Newbie

I don't get my apex coins on my ps4..! I redeem the and its accecpt and didn't get apex coins

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Accepted Solution

Re: Don't get my apex coins

Champion
@Mayanksh Hello there.
1. Restart the game and see if its there
2. Keep in mind that ingame purchases may take up to a few hours before its visible on your account.
3. If you wait and nothing happens please head over here:
https://help.ea.com/en/contact-us/

Select the game or service "Apex Legends" > What platform are you playing on? "PS4" > Select topic "Orders" > Select issue"Order not received" > Select contact option and contact the correct department.

However wait a few hours to verify the purchase has yet not been delivered before contacting.

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Message 2 of 2 (212 Views)

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Re: Don't get my apex coins

Champion
@Mayanksh Hello there.
1. Restart the game and see if its there
2. Keep in mind that ingame purchases may take up to a few hours before its visible on your account.
3. If you wait and nothing happens please head over here:
https://help.ea.com/en/contact-us/

Select the game or service "Apex Legends" > What platform are you playing on? "PS4" > Select topic "Orders" > Select issue"Order not received" > Select contact option and contact the correct department.

However wait a few hours to verify the purchase has yet not been delivered before contacting.

CCP Champion Banner - Red.png


Message 2 of 2 (213 Views)