Do EA Admin overlook certain posts ?

by Gibraltars_mummy
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Original Post

Do EA Admin overlook certain posts ?

★★ Apprentice

Many of us have been having lag / input lag / all the red symbols the corner now for some time .

Personally since the loba update ... both on ps4 AND ps5.

many have reported this but never seem to get any answers from the Admin on this page. 

 

Just the general  "maybe it is a problem with your ISP" and the troubleshooting link . 

we have followed the troubleshooting link a billion times . 

 

Posting a problem , obviously I'm not expecting an immediate fix but a little acknowledgement  would be nice .

Again not to be snarky but feel like  we are being overlooked / ignored. 

Message 1 of 6 (332 Views)

Betreff: Do EA Admin overlook certain posts ?

★ Guide

Yes, they ignore us. Many post, 0 help

Message 2 of 6 (272 Views)

Re: Do EA Admin overlook certain posts ?

Champion

@Gibraltars_mummy 

 

AHQ is a community ran forum, it's made for users to help each other, not a platform for players to interact with EA staff.

The activity of EA staff on this forum is quite more than is expected, especially denoting that they are helping out in pretty much every AHQ subforum.

 

I assume you did contact your ISP then and checked if there were any issues?

Also, are you using Ethernet or WiFi?

Message 3 of 6 (245 Views)

Re: Do EA Admin overlook certain posts ?

[ Edited ]
★★ Apprentice

@XHelperZyes I tried everything.
trouble shooting via EA, SONY and ISP

 

ethernet cable 

Message 4 of 6 (233 Views)

Re: Do EA Admin overlook certain posts ?

Champion

@Gibraltars_mummy 

 

Hmm, weird, what datacenter do you connect to when encountering this issue?

And just to make sure, changing datacenter does not resolve this issue?

 

Message 5 of 6 (218 Views)

Re: Do EA Admin overlook certain posts ?

★ Apprentice

@Gibraltars_mummy  they probably do, I posted about Taiwan high ping spike issue a few weeks back, and now a few hours ago posted the same problem occurring in Singapore servers now. No acknowledgement whatsoever.

Message 6 of 6 (209 Views)