Are you also having trouble downloading the update? This issue was resolved with it.
Hi, quick update, I got the game replaced with the retailer and it solved the problem. Thanks for the support!
I have the digital version and have the same problem so that’s not it
What troubleshooting have you performed so far? I'd like to avoid trying those steps again.
Try these steps first to clear up any problems you may have when connecting to an EA game.
Reset, update, or link your account information.