Disconnections, ban and origin problems [ Edited ]

[NotChikayuki]

So, staring with a kick out of a laggy match, without any reason or code apparently, restarted the game, went and did another match and then the lag was unbareable so I decided to restart my router, did that and after that I couldn't even login into origin...all fine, after some time checking on forums and everything, i found out that I can start the game from the shortcut..so I logged into my account,got the same origin error that doesn't let me see my library, past that I went straight into apex from my desktop shortcut, and now I can't even enter a lobby because I get kicked out "reason: banned" really??? What??never used any hacks cheats or anything, I don't get it, i'm not even one that does sick plays or anything o.O I barely got my 2k damage badge..if I play from another account is just fine, so I got banned on my only account that I play, where I have the battle pass and my nice spidery skin for octane.... for what? Sharing the pc with my girlfriend? We are quarantined, we play from one pc sometimes, that's the reason of the ban? No email, nothing..strange, I can send logs from my pc, just need someone from support to speak to. Where do I appeal the ban?

[EzyHawk · Accepted solution]

Hello for ban appeal please follow this link:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

If you need any help with your in game issue please let me know!

[EzyHawk · Accepted solution]

Hello for ban appeal please follow this link:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

If you need any help with your in game issue please let me know!

[ciment20]

@EzyHawk
hi!
can you help me with problem with installing sims 4 ?
it say .... you are off line!