September 2018
I got disconnected from the server twice, I even won and finished a game on solo battles but they both counted as losses. How can I get these games back?
Solved! Go to Solution.
September 2018
You cannot get theses games back, the best thing to do is to try to ensure your connectivity is as good as it can be:
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/
http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox
http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation
Using a wired rather than a wireless connection is advised and never try to piggyback on a mobile data connection.
September 2018
You cannot get theses games back, the best thing to do is to try to ensure your connectivity is as good as it can be:
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/
http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox
http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation
Using a wired rather than a wireless connection is advised and never try to piggyback on a mobile data connection.
January 2019
I have a wired connection and a excellent connection and I get the same problem.
January 2019
We'll need some more details to get this fixed for you, @thekingscomrade
Can you let us know the following?
June 2019
me too 10 straights games of disconnect and Im connected wired
June 2019
Have you tried rebooting your network by unplugging the modem/router for a few minutes? There might be a hiccup in the current link to our servers and usually a power cycle with the network helps fix connection issues. We have some other steps that can be attempted in the link below. They don't take long to do and should help!
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
June 2019
I’ve lost a ton of online games due to randomly getting kicked from matches all of which I was winning. Never happens when I’m losing. I always play on a wireless connection cause...ya know it’s 2019. Madden servers just suck *. They can refer you to all the troubleshooting pages they want but you will still get booted.
July 2019
Freaking bs man no connection issues with any other game. I get 20 seconds away from MUT draft 1st game win and Im disconnected. Guess what counts as a loss. FIX YO *!
9000 CREDITS LOST
October 2019
Also happened to me 3 times n a row just now
April 2020
Stop acting like yall care. These servers have been trash for years. When are yall actually gonna fix the problem ?