Hi there, @shady_momen9
Thanks for contacting us about this. How often are you disconnecting from matches? Also, are you on a wired or wireless connection? Thanks!
That's good it's infrequent. If you like, we can still go through some troubleshooting. For now, I'd recommend you power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. That should be done pretty regularly.
I'm not contacting you to complain about my connection, i just want you to check the match and give me my rival points if i'm correct