June 2020 - last edited June 2020
I've been kicked-out from Ultimate Team right now, 29 June 2020 ~16:59 CEST, but most probably I was playing (and winning) versus a cheater in Division RIvals that disconnected me just after I scored for the 3-0. I play from PC.
I was able to get my disconnect issue resolved using the live chat help. The advisor walked me through a bunch of steps but lastly after all failed he said to check with my Internet Service Provider to make sure certain ports were open. I did that and they were able to make all the ports open and that was it...game started working again and no more disconnects. Again I was having every online FUT game disconnect during random points in the gameplay. Anyway I hope this helps if someone else is having issues call your ISP and make sure they have the ports open. Here is the info I was given.
I was one win away from completing an objective for a big reward. 3-0 up at half time, and the other guy quits the game. Just as I'm going onto the next screen, the servers throw me out. Game is counted as a loss, DNF goes down, and no reward completion. I then proceeded to play a further 11 games after this. My record was LDLLLLLDLLD. I wasted hours of my life, all because the server collapsed for half a second. I reconnected straightaway afterwards. I feel completely cheated out of my time which is valuable. The matchmaking is another issue but it's never the games I'm 4-0 down when I disconnect. It's only ever when I'm winning, I just don't get it.
You're right. There isn't much online about this particular model. Unfortunately, I'm out of ideas at this point. You could try contacting support to see if they have anything else to suggest.
Can yall make it a way to report a player after a match? I seriously have gotten 2 losses today because of a player leaving to avoid me from getting the tying or winning goal. This past match I never got to see the post match report so I couldn't even report that player for abandoning the match. It went straight to the coins and from there the FUT main screen.