Disconnected During Solo Battle

[BrandonHinz]

Hi everybody. Today I was finishing my solo battles in order to get to 200k points to get the increased rewards this week. I was at 187k points, and was heading into the fourth quarter which would have given me the points needed to get to 200k. I ended up having my account disconnect from the EA servers. I spent hours this weekend trying to get these games done only for this to happen. I would love if I could either replay the game or get the rewards. 

I have attached photos below. 

I was told by a chat agent to post on here. My case number is 45922131. 

Thank you! 

[MaikeruSoya]

not going to happen. if disconnected from a solo battle, FOR ANY REASON, results in a DNF and zero points

[Drock7711]

did they do anything for you? same thing happened to me