May - last edited May
Same thing here. Been about a year for me as well. Some of my buddies wanted me to come back to try it out again.
got a reply from support!
they seem to be working on the issue somehow.
We’re working on your issue
We’re sorry to keep you waiting. We know it’s frustrating when you have a problem and need help.
We'll email you and update your My Cases page as soon as we have new info.
Thanks for sticking with us,
I will share My Cases page update later.