November 2022
The game crashed two times in one hour. First time on Auto settings in my first race. Then I tried to customize and lower the in-game graphics. 3 races went well but after that it happened again.
DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_RESET ('The device failed due to a badly formed command. This is a run-time issue; The application should destroy and recreate the device.'). GPI: "AMD Radeon RX 6950 XT", Driver: 22.11.1
(22.20.29.07-221110a-385749C-AMD-Software-Adrenalin-Edition). This error is usually caused by the graphics driver crashing; try installing the latest drivers.
GPUBreadcrumbs:
I've seen similar issues in games running DirectX12 but there is no setting option for choosing DirectX11.
November 2022
Your not alone. Unfortunately a complex Issue. Lets hope EA send some help
https://answers.ea.com/t5/Technical-Issues/DirectX-Crash/m-p/12094677#M189
https://answers.ea.com/t5/Technical-Issues/DX12-Error/m-p/12092776/highlight/false#M65
November 2022
Hello NFS Devs,
I'll cut right to the chase. DirectX12 crash upon entering gameplay. See attached photo.
Specs:
Intel 12700k
32GB DDR4 3600MHz
NVidia RTX 4080
3TB HDD
Windows 11 22H2
Installed from EA desktop app.
dxdiag is attached.
Troubleshooting attempted:
DDU and reinstall drivers
Reinstall game
Update windows
Verify PC stability with benchmarks
Close all other programs and ensure no overlays enabled
Hope this crash can be sorted expeditiously.
November 2022
Your not alone. Unfortunately a complex Issue. Lets hope EA send some help Standard smile
https://answers.ea.com/t5/Technical-Issues/DirectX-Crash/m-p/12094677#M189
https://answers.ea.com/t5/Technical-Issues/DX12-Error/m-p/12092776/highlight/false#M65
https://answers.ea.com/t5/Technical-Issues/DirectX-Crash/m-p/12094677#M189
November 2022
@EA_David thank you for your response! I keep testing and post all my updates. I hope your experts can help with this since it is a very complex issue.
Please let me know if I can help with more information.
November 2022
Hi, I encountered an error while playing NFS Unbound. My GPU is RTX 3070. I tried playing in Ultra settings. DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands")
November 2022
Your not alone. Unfortunately a complex Issue. Lets hope EA send some help. I did reduce the crashes by limiting FPS to 50. But still occurs every < 30 Minutes.
https://answers.ea.com/t5/Technical-Issues/DirectX-Crash/m-p/12094677#M189
https://answers.ea.com/t5/Technical-Issues/DX12-Error/m-p/12092776/highlight/false#M65
https://answers.ea.com/t5/Technical-Issues/DirectX-Crash/m-p/12094677#M189
https://answers.ea.com/t5/Technical-Issues/DirectX-Error/m-p/12095357#M211
November 2022
While we appreciate you wanting to help, this kind of post (especially when repeated multiple times) is not that useful.
If I can kindly ask you to not continue please and thanks.
November 2022
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
View more on EA Help