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TGF_TACOS_Bad's avatar
TGF_TACOS_Bad
4 years ago
Solved

DirectX 11.0 required but i've got DirectX 12?

I have tried a million different things so far and cannot find a solution. 

When I attempt to run the game it does the loading screen, then moments after the loading screen closes I get the same message, again.(Check Screenshot for message)

I currently have DirectX 12 and I'm assuming it's not backwards compatible. I cannot find a place to install DirectX 11.0 so I can run Apex. Please help.

  • EA_Atic's avatar
    EA_Atic
    4 years ago

    @TGF_TACOS_Bad  Can you add a Dxdiag so we can see what hardware and drivers you have? 

    DirectX has backward compatibility. Odd error message. 

    /Atic 

3 Replies

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I have tried a million different things so far and cannot find a solution. 

When I attempt to run the game it does the loading screen, then moments after the loading screen closes I get the same message, again.(Check Screenshot for message)

I currently have DirectX 12 and I'm assuming it's not backwards compatible. I cannot find a place to install DirectX 11.0 so I can run Apex. Please help.

","body@stringLength":"418","rawBody":"

I have tried a million different things so far and cannot find a solution. 

When I attempt to run the game it does the loading screen, then moments after the loading screen closes I get the same message, again.(Check Screenshot for message)

I currently have DirectX 12 and I'm assuming it's not backwards compatible. I cannot find a place to install DirectX 11.0 so I can run Apex. Please help.

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DirectX 11.0 required but i've got DirectX 12?","moderationData":{"__ref":"ModerationData:moderation_data:5616279"},"body":"

@EA_Illium Could you possibly help?

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@TGF_TACOS_Bad  Can you add a Dxdiag so we can see what hardware and drivers you have? 

\n\n

DirectX has backward compatibility. Odd error message. 

\n\n

/Atic 

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@EA_Atic Thank you for the help, but I discovered my computer doesn't meet minimum requirements. It just kept saying Direct X 11.0 is required for this app, so I assumed it was the issue.

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