Didnt receive the Ribeyrolles AR

[armatastrigoi]

Everyone got it for free, as i recall. I searched on how to get it and everyone said that i needed to go to my Armory, then Shipments, and it should be there to just claim. But my shipments are empty, i never received the gun, and i dont have it in my weapons in the assault class.

[EA_Atic · Accepted solution]

Hey @CoinneachMSmith , we are currently looking into it, no ETA yet on when it will be back.  Just what @iluminatethesky said.  

/Atic 

[ragnarok013]

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@armatastrigoi wrote:

Everyone got it for free, as i recall. I searched on how to get it and everyone said that i needed to go to my Armory, then Shipments, and it should be there to just claim. But my shipments are empty, i never received the gun, and i dont have it in my weapons in the assault class.

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Hmm, that is odd. Since we cannot grant items here on AHQ I recommend that you speak with EA Customer support here:  https://help.ea.com/contact-us 

[armatastrigoi]

when i asked them, they redirected me to you

[iluminatethesky]

Hey @armatastrigoi,

This is something that is currently being looked into, the Ribeyrolles should definitely be there for purchase with Company Coins.

Hang in there, hopefully we'll hear some more information about this soon.

Thanks  

[CoinneachMSmith]

I’m on Xbox one and don’t have the ribeyrolles yet either, not in armory, not in shipments, no where 

[EA_Atic · Accepted solution]

Hey @CoinneachMSmith , we are currently looking into it, no ETA yet on when it will be back.  Just what @iluminatethesky said.  

/Atic